Tutorial · Use case
Use Ding as an extension of your team.
Give your marketing and ops people a tool that does the grunt work for them, so they can focus on the strategic decisions only they can make.
What this means for your team.
Real scenarios across the roles you already have. Ding sits behind each one and makes them faster.
Marketing
Ship 10 campaigns a month instead of 1.
Your marketing person uses the Marketing Agent to research, draft, and prep campaigns end to end. They focus on review and creative direction. Ding handles the rest.
Operations
Forecast next week without a spreadsheet.
Your GM asks the Operations Agent for next week's busy nights in plain English. Real answer in seconds. They use the time saved to actually walk the floor.
Service
Servers stop saying 'let me ask the chef'.
Your front-of-house team uses the Waiter Agent on a shared tablet to answer guest questions instantly. Allergens, pairings, pricing, all real-time. The kitchen stays focused on the line.
Decisions
Margin questions answered, not waited on.
Your owner asks Ding what's actually driving margin this month. No waiting on the bookkeeper. Decisions get made the same day instead of the next month.
How to set it up.
Most teams are live in under an hour. No new hardware, no consultant calls.
- 1
Connect your POS
Plug in Square, Clover, or Toast in under 5 minutes. Real sales data starts flowing immediately.
- 2
Complete onboarding
Answer 4 quick questions about your restaurant. Cuisine, hours, locations, goals. That's the context every agent uses.
- 3
Invite your team
Add your marketing, ops, and service team members. Each gets their own login with permissions that fit their role.
- 4
Pick which agents to enable
Operations, Marketing, Customer Relations, or all three. Turn them on individually as your team is ready to use them.
- 5
Go live
Agents are active across your dashboard and at every table. Your team starts using them the same day.
A typical week with Ding behind your team.
One example of how the agents show up across the work your team is already doing.
Monday
Your marketing person opens Ding, drafts the week's social posts in 30 minutes instead of half a day.
Tuesday
Your GM asks the Forecasting Agent how busy Saturday will be. Adjusts staffing before the schedule goes out.
Wednesday
A guest at table 12 asks about allergens. Server scans the QR, gets the answer in 2 seconds.
Thursday
Your owner asks Ding which menu items punched above their weight last month. Real answer with the numbers attached.
Friday
Ding flags a slow Tuesday next week and suggests a promo. Your marketing person approves it, ships it that afternoon.